KONE 24/7 CONNECTED SERVICES

MACHINE CONVERSATIONS

Thanks to KONE 24/7 Connected Services we can now better predict, maintain and take action before breakage. Learn more by exploring the most uneventful virtual reality experience ever made, tune into intelligent real-time machine conversations or follow the world’s first tweeting escalator. Start below.

Escalators are now connected and more uneventful than ever. Like it should be.
Escalators are now connected and more uneventful than ever. Like it should be.

Escalators are always on duty, and so are we. With our new intelligent 24/7 Connected Services, we can now better predict, maintain and take action before breakage. For you, it means improved safety, full transparency, and ease of mind. Because if something would happen, we’d already know. Experience what our connected escalators have to say.

ARE YOU READY FOR THE MOST UNEVENTFUL VR EXPERIENCE EVER MADE?

The world’s first tweeting escalator.

This is a genuine, real-time representation of what being a London escalator is all about. To keep people moving. Without surprises.

Intelligent services for escalators are here.

Watch the video and learn more.

Tune into intelligent conversations between elevators and the cloud.

To demonstrate the capabilities of KONE 24/7 Connected Services for elevators, we translate data in real-time to voice format in selected locations.

Listen live

For the press

Are you a journalist, blogger or media representative? Click below for access to materials, images and more.

Access here

How KONE delivers the most intelligent maintenance services with Watson

KONE, as the leader in elevators and escalators, has joined forces with the recognized leader in cognitive computing, Watson IoT — to deliver the world’s most intelligent elevator and escalator services to our customers and users.

For KONE, Watson uses its capabilities to analyze, in real-time, vast amounts of data from elevator sensors, helping to identify and predict issues even before they happen.

Real-time data and analytics help us to accurately predict equipment needs, and ensure that our technicians perform maintenance at the right time.

Everything is based on actual equipment condition, so in case of malfunctions we already know which part caused the fault — and what actions are needed.

This will bring our customers and equipment users next level reliability, safety and transparency.